An Attorney's Take on the Best Contract Management Software

published on 08 November 2023

Many attorneys would agree that navigating contract management software can be an overwhelming process.

This guide will provide lawyers with an insider's perspective on choosing and implementing the best contract management system to meet their legal team's unique needs.

You'll discover key factors in software selection, learn implementation best practices tailored for law firms, and gain insight on maximizing return on investment from improved contract lifecycle management.

As an attorney seeking to enhance operational efficiency and streamline legal processes, I understand the value of implementing contract management software. However, with many options on the market, it can be challenging to determine which solution best fits your firm's needs and budget. Here are a few key factors I recommend considering:

Simplicity and User-Friendliness

The software should have an intuitive, easy-to-navigate interface. Complex platforms with steep learning curves can hamper user adoption. Prioritize solutions with features like drag-and-drop workflows, built-in templates, and robust searching and filtering tools. These simplify contract creation, tracking, and analysis.

Integration Capabilities

Seamless integration with your other systems is key for maximizing the software's capabilities. Seek out solutions that easily sync contacts, documents, and data across platforms like Office 365, Salesforce, Box, and Dropbox. Built-in eSignature integrations with tools like DocuSign also help streamline approvals.

Security and Compliance

Legal technology vendors must implement stringent security protocols and meet industry compliance standards. Review each provider's security certifications, encryption methods, access controls, and data storage policies. For law firms, solutions with SOC 2 certification often provide the level of security assurance needed when dealing with sensitive client information.

With the right solution in place that balances usability, integration, and security, contract management technology can help drive significant operational efficiencies and cost savings for legal teams. Simplifying this process is why providers like Legal Buddies exist - to connect law firms with specialized legal support to meet their unique operational needs.

How do I choose a contract management system?

Selecting the right contract management system is key for law firms and legal departments looking to optimize their contract processes. This decision requires careful consideration across several factors:

Understanding Your Needs

The first step is defining your specific needs and goals. What contract processes do you want to manage or automate? What functionality is most important - self-service agreement creation, collaboration, central repository, analytics? Outline must-have features versus nice-to-haves. Get input from key stakeholders in your firm on their requirements.

Comparing Software Options

With your needs defined, research software options that best align. Focus first on core contract management capabilities around contract creation, notifications, reporting and integration with other systems. Compare offerings from vendors like Agiloft and Salesforce as a start.

Assessing Ease of Use

The system should be intuitive for end users with flexible configuration. Review demos and free trials to test ease of use for creating and managing contracts. Can you easily find, view and report on contracts? How much training would your team require?

Considering Data Security

Data security is paramount when choosing a system that will store and manage legal contracts. Assess encryption methods, access controls, data centers and security policies. Cloud-based systems tend to offer robust security measures as part of compliance standards.

By carefully weighing these key aspects, you can select a tailored, secure contract management platform that empowers your firm with improved visibility and control. Reach out to Legal Buddies for personalized guidance. Their dedicated team can help identify the best solution to meet your unique operational needs and budget.

How much does contract management software cost?

Contract management software pricing can vary significantly depending on the features, integrations, and level of support included. However, most solutions are affordable even for small businesses or solopreneurs on a budget.

According to Capterra's analysis, basic contract lifecycle management tools aimed at small businesses can cost as little as $3-$25 per user per month. Mid-range options with more robust feature sets tend to cost $25-$100 per user per month. Finally, enterprise-grade solutions with advanced functionality and integrations can cost over $100 per user per month.

When evaluating different contract management systems, it's important to select one that aligns with your budget but also meets your unique business needs. Focus on must-have features like contract templates, automated notifications, search and reporting, and then add on any nice-to-have capabilities. With the wide range of solutions now available, most legal professionals can find an affordable option to streamline contract processes.

If you need help identifying the right contract management software for your firm's needs and budget, Legal Buddies provides specialized legal virtual assistants who can guide you through vendor selection and setup. Their team has experience streamlining contract workflows for law firms of all sizes across South America.

Who uses contract management software?

Legal teams typically "own" the contract process at a company. In-house legal teams use contract management software like Legal Buddies to efficiently manage contract templates and set up rules enabling commercial teams to self-serve contract creation.

With Legal Buddies' talent solution, lawyers gain affordable access to specialized legal virtual assistants who can manage the contract process end-to-end. This allows legal teams to focus on high-value tasks while benefiting from streamlined contracting workflows.

By leveraging Legal Buddies' services, law firms can:

  • Access pre-vetted, expert virtual legal assistants from South America at competitive rates
  • Seamlessly integrate contracted talent into their teams to own the contract process
  • Set up intuitive contract workflows aligned to their needs
  • Enable self-service access for appropriate commercial/sales teams
  • Maintain oversight and control while reducing manual legal work

In summary, in-house legal teams are prime users of contract management software and services like Legal Buddies. The solution allows them to efficiently orchestrate the contracting process, reduce costs, ensure compliance, and empower business users - all leveraging rich talent pools abroad.

What are the advantages of contract management software?

Contract management software provides numerous benefits for law firms and legal teams looking to streamline contract processes. Here are some of the key advantages:

Risk Mitigation

An effective contract management system helps mitigate risk in several ways:

  • Provides visibility into contract obligations, deadlines, and renewals to avoid penalties or litigation.
  • Automates compliance monitoring and audit trails to ensure adherence to regulations.
  • Identifies high-risk terms or supplier relationships early through centralized tracking.

Improved Efficiency

Software solutions enable faster drafting, review, approval and storage of contracts. Features like auto-populate, version control and templates accelerate routine tasks. This allows legal teams to process more contracts with fewer resources.

Enhanced Searchability

Robust search and filtering capabilities make it easy to find contracts based on keywords, parties involved or metadata tags. This eliminates the need for manual searches through piles of paperwork.

Better Collaboration

Centralized contract repositories with automated alerts and workflows foster cross-functional collaboration between legal, sales, procurement and other teams.

In summary, a reliable contract management system like Legal Buddies provides the risk mitigation, efficiency gains, transparency and collaboration needed to transform contract processes. Reaching out to their team could be the first step towards unlocking your contract management potential.

Contract Management System Requirements Checklist

To find the right software, attorneys must first identify their firm's specific contract management needs in areas like workflow automation, collaboration, analytics, and integrations. Defining these requirements will enable you to evaluate solutions based on must-have functionality.

Automating contract workflows is critical for improving legal teams' efficiency. Consider key requirements around:

  • Contract generation: Features like clause libraries, template management, and auto-drafting contract first drafts based on deal data entered. This accelerates drafting.
  • Collaborative redlining and reviews: Capabilities for back-and-forth edits and comments between parties involved. This facilitates reviews.
  • Approval routing: Configurable approval chains ensuring contracts get properly reviewed before execution. This prevents errors.
  • Third-party contract collection: Automated gathering and parsing of paper and digital contracts from other systems using AI. This eliminates manual effort.
  • Integration with DMS: Syncing with document management systems to automatically file executed contracts and related documents. This enables a single source of truth.

Enhancing Team Collaboration

Effective collaboration capabilities needed include:

  • User permissions: Granular access controls to provide selective visibility into contracts and related data. This maintains confidentiality.
  • Notifications and reminders: Alerts on pending approvals, expiring contracts, etc. This prevents delays.
  • Real-time co-editing: Simultaneous editing of contract drafts by involved parties. This accelerates reviews.
  • Client portals: Branded portals for securely collaborating with clients on contract drafting and approvals. This facilitates external collaboration.
  • Audit trail tracking: Logs showing detailed visibility into activities performed on contracts. This maintains transparency.

Critical analytics functionality attorneys need:

  • Contract risk analysis: Insights into risky terms, constraints, expiration dates, etc. This enables proactive mitigation.
  • Contract performance tracking: Monitoring KPIs like cycle times to improve contracting processes.
  • Contract database analysis: Reviewing metadata like contract types, business units, other attributes for strategic decisions.
  • Portfolio risk assessment: Evaluating risk exposure across entire contract portfolio. This aids risk management.
  • Custom reporting: User-defined reports on contract data as needed for business reviews, forecasting and more.

Vital integrations to consider include:

  • eSignature platforms: Adobe Sign, DocuSign etc. for fully digital contract execution workflows.
  • Cloud storage providers: Google Drive, Box, Dropbox etc. for centralized document management.
  • CRM systems: Salesforce, Zoho etc. for syncing customer and deal data with contracts.
  • Accounting software: NetSuite, QuickBooks etc. to connect contract and invoicing data.
  • Productivity suites: Office 365, G Suite etc. to enable cross-platform accessibility.

Evaluating solutions against such requirements will help legal teams select the best contract management software aligned to their unique needs and environment. This enables maximizing efficiency, risk mitigation and ROI.

Key considerations are creating structured workflows, facilitating collaboration with clients, gaining data insights, and integrating related systems - which solutions like Agiloft, DocuSign Contract Management and Salesforce Contract Management provide. Such capabilities give legal professionals enhanced control, transparency and scalability in contracting.

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Choosing the Best Contract Management Software for Small Business

Selecting the right contract management software is crucial for small legal practices to streamline workflows. When evaluating solutions, attorneys should analyze key criteria like customizability, core features, integration capabilities, and pricing models. Based on these factors, below is a comparison of leading options like Agiloft, DocuSign, and Salesforce in the context of suitability for small business needs.

Agiloft Contract Management: Customization at Its Best

Agiloft shines where flexibility and configurability matter most. Its intuitive UI and fully adaptable data architecture allow custom fields, tables relationships, workflows, alerts and reports tailored to any use case. For small firms, this means creating systems that map directly to your existing processes without change management overhead.

Integrations with Office and Adobe also simplify working with documents like contracts and invoices. Many prebuilt AI features like automated document review and deadlines further reduce manual tasks. Agiloft specializes in contract management, making it well-suited for overworked legal teams needing reliability and efficiency.

Pricing scales based on actual usage, a benefit for smaller legal teams with fluctuating workloads. Despite extensive capabilities, Agiloft costs a fraction of other platforms because you only pay for what you need. Their transparent pricing and free demos make Agiloft a risk-free option to enhance contract workflows.

DocuSign Contract Management: Simplifying eSignatures

Where Agiloft provides comprehensive contract management, DocuSign focuses more specifically on streamlining the eSignature process. Their user-friendly web and mobile apps allow signing most documents in minutes with legally-binding validity.

For basic contract workflows, DocuSign includes some helpful features like version control, third-party approvals, and notifications upon signature. However, capabilities are oriented towards high-volume consumer use cases, lacking the customizability legal teams often require.

As primarily an eSignature solution, DocuSign charges per envelope pricing, which can limit adoption for infrequent business use. But for fast digital signatures at scale, DocuSign does deliver a solid product. It may suit smaller firms focused narrowly on eSignatures over holistic contract lifecycle management.

Contract Management Salesforce: CRM Meets Contracts

The appeal of Salesforce contract management is integrating agreements with existing Salesforce CRM data. Managing contracts alongside related accounts, contacts, cases, and opportunities in one platform allows a consolidated view that benefits sales and legal teams.

However, as Salesforce wasn't built solely for contract management, its native features lag dedicated solutions. Lightning Contracts lacks advanced workflows, custom fields, complex templates, and document storage capabilities required by legal users. Significant development would be needed to achieve robust contract functionality on Salesforce.

Given configuration complexity and vendor lock-in, Salesforce has downsides for smaller practices. The benefits may outweigh the costs for unified legal/sales workflows, but simpler solutions can likely achieve pure contract management goals. Weigh your unique integration needs when evaluating Salesforce.

Sector-Specific Solutions: Vendor and Construction Contract Management Software

Managing contracts can be challenging, especially when dealing with multiple vendors or complex construction projects. Thankfully, there are sector-specific software solutions available to streamline these processes.

Mastering Vendor Relationships with Dedicated Software

Vendor contract management software centralizes information and automates workflows related to supplier relationships. This type of system offers numerous advantages:

  • Central repository for all vendor agreements - Store supplier contracts, NDAs, statements of work and more in one secure location. Easily find what you need.
  • Configurable approval workflows - Set up rules for contract approvals based on risk, value, etc. Automate routing to stakeholders.
  • Expiration and renewal tracking - Never miss a renewal date again. Software sends advance notifications and can even auto-renew contracts.
  • Audit trail and reporting - Document all vendor interactions. Run reports on contract value, status and other key data.
  • Risk mitigation - Identify high-risk vendors and contracts. Add compliance terms to agreements. Reduce liability.

With contract management software dedicated to suppliers, legal teams can work more strategically with vendors to create value.

Optimizing Projects with Construction Contract Management Software

Construction projects involve multiple complex agreements between owners, contractors, subcontractors and more. Construction contract management systems help simplify compliance and project execution via:

  • Centralized contract repository - Store owner contracts, GC and subcontracts in one place with complete visibility.
  • Automated workflows - Keep projects moving forward with configurable routing, approvals and notifications.
  • Submission and deadline tracking - Never miss a deadline again. Software manages submittal schedules and requirements.
  • Change order management - Log change orders and speed approvals to keep projects on track. Enforce compliance requirements.
  • Mobile access and automation - Manage submissions, approvals and more on-the-go. Integrate with PM tools.

Construction contract software provides operational efficiency so legal teams can help projects come in on-time and on-budget.

With dedicated solutions for vendor and construction contracts, legal professionals can transform these complex areas to drive maximum value. Contract management software tailored for specific industries delivers a wealth of benefits over general-purpose tools.

Maximizing Efficiency with Contract Automation Tools

Contract automation tools have become indispensable for modern legal teams seeking to maximize efficiency. By digitizing and streamlining contract workflows, these solutions deliver immense time and cost savings.

According to research, attorneys spend over 10 hours per week reviewing contracts. Much of this highly-skilled time is wasted on manual tasks like tracking versions or redlining documents. This presents a major drain for legal budgets.

Automating such repetitive workflows allows legal teams to refocus efforts on high-value tasks like negotiation and risk analysis. Features like automated redlining, built-in workflows, and central repositories supercharge contract processes end-to-end. The result? Legal can handle more volume without adding headcount.

Key Benefits of Contract Automation

Contract automation brings both qualitative and quantitative gains:

  • Faster review and approval cycles - Route contracts digitally for faster internal reviews and external negotiations. Approvals happen in days instead of weeks.
  • Increased productivity - Automate admin tasks like redlining, metadata tagging, and version control so legal staff can focus on high-value work.
  • Enhanced compliance - Define rules for contract terms, approvals, and data security so no contract slips through the cracks.
  • Centralized repository - Consolidate all contracts in one searchable, secure database with role-based access and audit trails.
  • Better analytics - Gain visibility into performance metrics like cycle times, pending renewals, and contract savings opportunities.

Buying Considerations for Automation Tools

With many automation solutions now available, focus on core must-haves when evaluating options:

  • Configurable workflows - Easily build no-code workflows tailored to your contract process and approvals chain.
  • Integration capabilities - Connect to your existing tech stack like DMS, ERP, CRM systems via APIs.
  • Mobility - Access, review, approve contracts on mobile devices.
  • Security - Ensure platform meets industry security protocols and provides granular access controls.
  • Scalability - Solution can grow with your digital transformation and contract volume needs.

By selecting the right contract automation platform, legal teams can maximize both efficiency and value - overcoming common budget and resourcing pain points. The result is leaner operations and happier legal staff.

Preparation for Implementation: A Contract Management System (CMS) Rollout Strategy

Beyond software capabilities, attorneys must weigh factors like training, support, and change management when deploying new systems. As you evaluate contract management solutions, considering the human elements is just as important to ensure successful adoption.

Strategies for Successful User Adoption

Embracing new technology requires buy-in across your firm. To drive adoption of the contract management system:

  • Involve key stakeholders from the start to gather requirements and feedback. This gives them ownership in the process.
  • Set up "super users" who champion the system. Enable them to provide onboarding and support.
  • Communicate benefits like enhanced efficiency, reduced risks, and higher profits. Connect the system to individual motivations.
  • Phase the rollout gradually. Start with one team or process, learn, then expand from there.
  • Offer ample training resources and quick support channels to resolve issues. Make adoption as smooth as possible.

With strategic change management, you can transform mindsets to embrace the contract management workflow rather than resist it.

Crafting an Effective Ongoing Support Model

Even after initial training, attorneys and staff need assistance to resolve questions about the system. To provide successful support:

  • Define escalation processes to route issues to the right experts, whether internal or external.
  • Create knowledge base articles and video tutorials that address common problems self-sufficiently.
  • Set up chat tools and phone lines so users can get quick answers during the workday from support reps.
  • Conduct periodic training refreshers and send tips emails to reinforce capabilities.
  • Gather user feedback via surveys and meetings. Continuously improve support to match evolving needs.

With these pillars in place, you can deliver the level of responsive assistance your firm requires.

Off-the-shelf contract management solutions meet many needs out of the box. However, attorneys often require customizations to ingrain their workflows and templates.

Assess where your firm requires flexibility:

  • Document Generation: Upload your own templates to automate based on clauses and variables.
  • Fields and Layouts: Add custom fields and change UI organization for your processes.
  • Rule Configuration: Set up rules tailored to your approval chains, notifications, and contract playbooks.
  • Integrations: Connect via APIs to your existing systems like DMS, eSignature, accounting software, and more.
  • Reporting: Build reports and dashboards for your key tracking and analytics needs.

While weighing setup time against the benefits of customization, the right solution balances out-of-the-box capabilities with modification potential. This tailors the system to how your legal practice operates.

With the strategies above across adoption, support, and customization, you can ensure your contract management implementation empowers your firm rather than disrupts it. By considering the human factors, you set up technology for success.

Quantifying the Value: Evaluating Return on Investment

Legal professionals are always seeking ways to enhance operational efficiency. However, adopting new technology requires investment, so it's important to quantify the potential return. When evaluating contract management software, attorneys should analyze a few key factors to build the case for purchasing it:

The primary efficiency gain from contract management software comes through automating manual workflows. Attorney workflows still dependent on printing, scanning, emailing, spreadsheets, and legacy systems are ripe for time savings with automation.

Studies show that manual contracting processes take over 9 times longer than automated ones. So a law firm tracking 1,000 contracts per year could save thousands of hours annually if a contract management system automates request, approval, execution, and closing workflows with electronic signatures, centralized templates, and collaboration tools.

Legal Buddy's talent can provide expertise in identifying inefficient legacy processes and sizing potential automation gains. Their staffing service blends cultural understanding with transactional efficiency in order to maximize ROI.

Mitigating Risks Through Improved Contract Management

Without proper oversight, contracts present major liability risks from non-compliance, unauthorized changes, or inferior terms. Studies indicate 75% of companies recently faced litigation due to issues rooted in contracting.

Attorneys can mitigate these risks by centralizing contracts into structured repositories with automated alerts for renewals, amendments, and expirations. Assigning oversight to specialized legal talent, as Legal Buddies offers, creates an extra safeguard against liability.

Uncovering Revenue Opportunities with Faster Contracting

Accelerated legal transactions enable faster business. The ability to quickly customize, negotiate, approve, and execute contracts unlocks new revenue opportunities.

Consider that sales teams lose 10-30% of deals stuck waiting on legal approval. Automation and readily available legal talent could help sales close 20% more business through faster contracting. For a firm closing $5 million in sales per year, that could mean over $1 million in incremental revenue.

Sizing efficiency gains, risk mitigation, and incremental sales illustrates the ROI from contract lifecycle automation and legal talent. This business case supports adopting contract management software and specialized legal talent for operational excellence. Legal Buddies offers a unique staffing solution blending offshore efficiencies with cultural alignment to extract maximum value from contract automation systems. Their specialized support integrates smoothly at low costs to drive legal and business productivity.

Final Thoughts: Streamlining Law Firm Efficiency with CMS

Integrating contract management software can greatly enhance a law firm's operational efficiency. However, to realize the full benefits, firms must select solutions that align with their unique needs and properly prepare for adoption challenges.

When evaluating contract management systems, law firms should look for features that streamline collaboration, provide actionable insights, and integrate with existing tools. Leading solutions like Agiloft, DocuSign, and Salesforce deliver tremendous value in these areas.

However, successfully implementing any new software requires overcoming organizational inertia and changes to processes. Firms should have an adoption strategy that involves training, incentivizing usage, and incrementally transitioning from legacy systems. With the right CMS and implementation plan, law practices can transform contract workflows to boost productivity and client service.

At Legal Buddies, our team of virtual legal assistants has experience supporting contract management system implementations. We help firms configure platforms, digitize documents, and ensure adoption. This allows your team to focus on high-value legal work rather than technology challenges.

To learn more about augmenting your firm with specialized legal talent, contact our team. We provide referential pricing for different levels of legal assistants and handle all contracting. Reach out to see how we can help you streamline workflows with the right tools and support.

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